Delivery and Returns

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A tea so sexy and playful, you’d think it was wine!
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Delivery and Returns

Thanks for visiting Vintage TeaWorks, please be patient with us as we are just completing our global launch.  Shipping times may be longer than average as we streamline our production process.  We will contact you with approximate shipping times if we believe they may be longer than outlined below.  - Thanks, VTW Staff

Vintage TeaWorks can ship via UPS, FedEx or USPS, either domestically or internationally. In addition to shipping time, please allow 2-3 business days for us to process your order. For domestic orders shipped via UPS or FedEx Standard Ground, please allow for 7-10 days overall delivery time. For international orders, the shipping time may vary. The estimated time of the arrival of your product should be considered as an estimate only, and Vintage TeaWorks will not be responsible for any damages due to delays in shipping.

Free Shipping on All Orders over $50 Promotion cannot be combined with any promotion (coupons, gift certificates, or offers from external sites) unless explicitly stated otherwise. Packages with free shipping are sent via carrier chosen by Vintage TeaWorks in its sole discretion.

We are committed to your satisfaction. If any of our products do not meet your expectations, we want to know. We will gladly exchange or refund your purchase within thirty (30) days of receipt of the returned merchandise. Please note that refunds will only be issued to the same credit card that was used for the original purchase. To return any products for a refund or exchange:

  1. Email us at customerservice@vintageteaworks.com and include your order number and a description of the reason for the return.
  2. Repack the product in its original packaging, if possible.
  3. For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Vintage TeaWorks is not responsible for items damaged or lost in transit.

Please contact us at customer@vintageteaworks.com for return shipping information

Our Story

At Vintage TeaWorks, we are passionate about two things – tea and wine.  So passionate are we about these divine delights that we set out to find a way to bring the two of them together.  We scoured the market and were disappointed to see what was available – teas that were artificially flavored to mimic wine weren’t what we expected or what we wanted.  We knew we could do better and Vintage TeaWorks was born.  Our teas aren't meant to mimic or recreate wine, but rather to celebrate wine and tea's unique characteristics. Read More